News

Hello from all of us here at Biltmore Terrace! 

 

 

Biltmore Terrace is an amazing place to call home and we are thrilled that you are considering joining our wonderful community!

 

 

To help with your decision I've included some important information for new and prospective Biltmore Terrace owners.  

 

 

To stay up to date on HOA information we highly encourage new owners to join this community website, www.thebiltmoreterrace.com, so you will receive emails from the Association with meeting invitations and current HOA updates and reminders. You will also be able to register on your own HOA Portal to set up your monthly HOA payment, to find copies of HOA documents (Meeting Minutes, Rules and Regulations, CC&R's, Insurance information, etc.) and find copies of your statements plus much more. If you find it helpful, we do encourage owners to change the delivery method of their monthly statement to electronic delivery to save the Association on postage fees. You can make this change on the portal as well. The portal web address is https://az.portal.ogdenre.com and all the information that you need to register will be found on your monthly statement. If you lost your statement or are not able to register for any reason, then please contact the communities Assistant Manager Cathy with Ogden at cathym@ogdenre.com and she can help you get all set up.

 

As a new owner you will need fill out the Resident Registration Form & Gate Form and email them to Cathy. Once that is done, she will get you your community parking pass and any remotes or keys that you need for the pool and fitness center. The pool key is also the same key for the bathroom by the pool and the pedestrian gates. The Fitness Center key is a separate key that will only open the doorknob lock. The top deadbolt lock is only used by management, and it will always be unlocked unless the fitness center is closed for repairs. If you do not have a mail key, you will need to contact a locksmith to replace that.   

 

If you plan to rent your condo, please fill out a resident retention form for your tenants and remember the shortest lease term allowed at Biltmore Terrace is 30 days. This is strictly enforced and verified.

 

It's important to note that Biltmore Terrace is also a no pet community for all residents. All owners and renters as well as their guests are not allowed to have or bring pets into the community. If you have a service animal or emotional support animal, please email Karl, your Community Manager (karlg@ogdenre.com), and he can help you get this approved.

 

All packages that won't fit in your mailbox will be delivered to your unit EXCEPT USPS packages.  The Postal Service will not deliver packages to your door.  For USPS packages only that are too big to fit in your mailbox they will be left in mail lockers in the package room. The package room is the small house next to the front gate that used to be the guard house.  In order to get notified that you have a USPS package in the locker you need to register at LuxerOne.com.  Here is a step-by-step process on how to do that.  The key to the package room is the same as your pool key and it is open 24hours 7 days a week. If you have any problems with the lockers, please reach out to your community manager, Karl Gehring.

 

The clubhouse is not open for resident use at this time, but you are welcome to reserve it for your event. You can do this by filling out the Clubhouse rental form here and sending it back to the community manager at KarlG@ogdenre.com. The clubhouse cannot be reserved more than a year in advance or for more than 3 days. The Clubhouse is reserved on a first come first serve basis. You will be sent a code to the clubhouse door on the day of your reservation which will work during the days of your reservation.  You can also request access to store your bike in the bike house by filling out this form here returning it to the community manager as well. 

 

I've included import documents that you can click on below from the Public Document section of this website which has the By-laws , CC&R's Part One, Two, & Three, Rules and Regulations, and much more.  We encourage you to review all these forms including a document titled "What A Unit Owner Needs - Bare Walls Policy" and "Owner Insurance Info" which will have information from the HOAs insurance agent that will help make sure you have the proper coverage for your condo. We advise that you have your condo insurance agent contact the HOAs insurance agent with any questions you might have about your coverage. Their contact information is in this document.

 

If you ever have any HOA related questions you are welcome to call or email your Community Manager, Karl at 480-600-6567.

 

We are all very excited to have you be a part of our community. Whether it's now or sometime in the future, we will be excited to welcome you to your new home with us!